Terms and Conditions - Office Clearance Erith
Welcome to our Office Clearance services in Erith. Please read the following Terms and Conditions carefully before engaging our services. By booking an appointment, you agree to comply with and be bound by these terms.
1. Introduction
Our Office Clearance service in Erith aims to provide efficient and reliable removal of office equipment and furniture. These terms outline the rules and regulations governing the use of our services.
2. Services Offered
- Office Furniture Removal: Safe and prompt removal of desks, chairs, filing cabinets, and other office furniture.
- Electronic Waste Disposal: Responsible disposal of electronic devices, ensuring data security and environmental compliance.
- Document Shredding: Secure shredding of sensitive documents upon request.
- Recycling Services: Recycling of materials where possible to support sustainability.
3. Booking and Scheduling
To book our services, clients must provide accurate information regarding the items to be cleared and preferred scheduling times. We strive to accommodate client needs but reserve the right to adjust schedules based on availability.
Confirmation and Changes
Upon booking, clients will receive a confirmation email. Any changes to the schedule must be communicated at least 24 hours in advance. Failure to do so may result in additional fees.
4. Payment Terms
Payment for services is due upon completion of the clearance. We accept various payment methods, including credit cards, bank transfers, and cash. All prices are subject to change based on the volume and complexity of the clearance.
5. Cancellation Policy
Clients may cancel their booking without penalty up to 48 hours before the scheduled appointment. Cancellations made within 24-48 hours may incur a cancellation fee. Cancellations made less than 24 hours before the appointment may require full payment.
6. Liability and Insurance
While we take utmost care in handling and removing office items, we are not liable for any pre-existing damage. Clients are responsible for ensuring that all items are properly packaged and priced. We carry insurance to cover unforeseen damages during the clearance process.
7. Customer Responsibilities
- Ensure access to the premises is available at the agreed-upon time.
- Provide accurate information about the items to be cleared.
- Remove any personal or sensitive items not included in the clearance agreement.
8. Confidentiality
We respect the privacy of our clients and ensure that all information and documents handled during the clearance are kept confidential. Any sensitive data will be treated with the highest level of security.
9. Dispute Resolution
In the event of any disputes arising from our services, we encourage clients to contact us directly to seek resolution. If a satisfactory resolution cannot be reached, the matter may be escalated to appropriate legal channels.
10. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Erith. Any legal actions related to these terms will be brought solely in the courts of Erith.
By engaging our Office Clearance services in Erith, you acknowledge that you have read, understood, and agree to the above Terms and Conditions.